For decades, social critics have lamented at the loss of civic virtue among American citizens. Theories abound regarding the impetus for this shift toward apathy. Some blame urbanization and the loss of the local, grassroots communities. In a transient society, where isolation and individualism are the norm, it is understandable that civic institutions would decline. Others blame the mass media for providing a distract dose of entertainment. Following the Roman notion of panem et circenses, Americans seem more interested in the bread and circus than in changing society. Still, others suggest that it is less an issue of technology, media, urbanization or the sense of community. It is the idea that citizens feel disenfranchised by those in authority. Whether it is a political, social or civic institution, there is a sense that democracy is simply a façade, while the real power brokers negotiate on the golf course. It is not that people are apathetic, it is that they don't believe in civic efficacy.
The Maricopa Community College governing board meeting suggests that there is validity in this last assertion. I had to go to one last night for a college class. For all the high-minded verbiage about “accessibility” and “open meetings,” it was hollow jargon. The meeting included no political discourse, no public participation, none of the debate expected from civic participation. Instead, it was all a ritual, a panem et circenses, designed to distract the attending public enough to believe that they are the stakeholders in the educational system.
The ritual conveyed a tone of formality. With the exception of one board member, each person wore a shirt and tie (and many of them wear a full suit). It was apparent in the symbolism and style that there is an underlying metaphor of education as a business. The typed, clear, bullet-pointed agenda has a professional quality. The top of the page included a vision and mission statement – two items one would see in a corporate meeting rather than a town hall. In the back, in shiny, fancy gold letters was the logo for the college district. The tone of voice was official and professional, lacking in passion. In content, money dominated the conversation. One woman boasted about the district winning an award for successful accounting and financial responsibility. Another woman explained the details of an insurance plan for retirees. Still, another dialogue dealt with whether sports could make money at games if they prohibit the sale of alcohol. Thus, the entire meeting adhered to the corporate message that money was the measure of success.
Within this model, there were still subtle reminders that this was a civic institution. The meeting began with the reciting of the Pledge of Allegiance and nobody in the audience participated in any form of social protest by doing otherwise. There was an American flag behind a raised platform, with a state flag on the left and another flag (perhaps a Maricopa County Colleges flag) on the right. Here, the use of height and positioning suggested deliberate symbolism. Is it meant to remind people of freedom? Does it serve to keep those attending from feeling as if it is entirely a corporate entity? Does it work as a pacifier, subtly pushing an indoctrination of silence that begins in elementary school, subconsciously censoring people in the name of reverence for one's nation? Do these symbols help shape the way people speak and thus the way they create the institution itself? Or is it simply an archaic reminder of what a governing board meeting used to be, when a community college connected to the community?
On a civic level, it is no wonder that the meeting was so sparsely attended. There were few opportunities for people to participate. For example, even though they asked the public if they would like to speak, they did not explain the procedure to the public. After asking the question, they remained silent, but the body language suggested that the governing board had little interest in engaging in a dialogue with the public. The members had a tense, awkward expression that worked as a barrier against the “Citizens Interim.” This suggests that the environment is more powerful than the legislation. The Open Meeting Law is supposed to guarantee a certain transparency between the public and the political apparatus. However, at the human level, in the body language and with the symbolism, there is a silent social contract that says, “If you leave us alone, we’ll leave you alone.” The public, in turn, does their part by failing to speak and, for the most part, failing to attend.
The physical climate reinforced the sense of public apathy. For example, the room itself had the design of a social hierarchy. At the top, the Governing Board members sat in elevated seats, with plush backs and faux wood finish. In a sense, they had mini-thrones designed to amplify their status. Below them, the less important personnel sat; though they were still raised. However, the public sat in folding chairs, directly on the ground, forced literally to look up to the board members. Furthermore, the seating itself inhibited democratic participation. By placing people in rows and the members up front, the physical space was not designed for an open, Socratic dialogue. Instead, they adopted a style one would see in a concert hall (with an elevated stage) or better yet a traditional, hierarchical church.
The language and content further reinforced this barrier to civic participation. The meeting was short and contained little dialogue. Instead, the board members had reached consensus at a previous time – most likely in a committee room, where the public was not invited. Thus, they skipped almost every agenda item. Using parliamentary style, the language felt archaic and formal, with “permission to speak” and “say I.” One wonders where the action really occurs and to what degree the public can actually participate in the political process. Between the formal language and the lack of content, the semantic environment prevented authentic dialogue between the board and the public.
The result was a democratic apathy, not because the citizens were apathetic about community colleges. Instead, the system itself promoted civic apathy. The business model reinforced the hierarchical structure; while the physical climate and the semantic environment subtly discouraged participation.